![Dealers](/images/header/desktop/4.jpg)
Dealers
The transformation of the automotive industry is driving new working methods within the trade with increased demands on digitization, efficiency and customer journey.
The way we buy cars and mobility is increasingly similar to the way we buy other goods: online, on the customer's terms and with high level of transparency. The demand for service and convenience has never been greater and continues to increase.
The customer's perspective is only one side of the coin. As the customer places higher demands on service at a distance and convenience, opportunities open for the car trade to structure its flows in an optimal way and thereby become even more efficient and more profitable. For the industry, it raises larger questions - how many facilities do we need to have and where do they need to be, how do I coordinate my facilities, my warehouse and my workshop capacity to be as efficient as possible and reach a larger customer group with a unified offer and what should my organizational structure be?
With the help of smart precision logistics as a tool, dealers today have the opportunity to review their business, build unique customer journeys and create fast, efficient flows at reduced cost. In fact, the possibilities have never been greater to succeed in selling and servicing more cars with a smaller workforce, less stress and with more satisfied and loyal customers.
At Today Mobility, we don't believe that everything needs to be managed remotely.
Meeting the customer physically is and will continue to be important in many cases. The important question we believe the car
trade needs to ask is
”When is it relevant to meet the customer?”
By getting the customer to come into the facility when it is relevant and manage other flows with the help of efficient logistics, you create:
Maximum customer benefit, which builds loyalty.
Streamlining of sales resources and increased conversion.
Opportunity to professionalize and streamline all your flows. When the customer does not need to enter the facility themselves, you can create even flow and efficient processes without requiring customer management at every stage in your facilities.
Products
At Today Mobility, we have developed structured products for all of a retailer's transportation needs where precision is required. Below we show what we can help a retailer with based on their respective departments:
- Specially trained drivers and staff
- Independent expertise in safe environment for customer - higher conversion
- Resource optimization of demo vehicles
- Completely seamlessly integrated into your customer journey
- Full-scale onboarding with customer
- Sales staff receive information immediately when the assignment is ready for follow-up to the customer
- Enables more efficient use of your sales force
- Collection of return vehicle in connection with delivery
- Close the deal quickly by picking up cars at facilities or at the end customer for sale
- Checklist of what to bring (keys, documents, etc.)
- Steer the car to the correct facility
- Close the deal quickly by picking up cars from the end customer for sale
- Upload your own test report and get a 30-minute test review including a test drive of the car at the customer's location
- Feedback to buyers regarding the condition of the car
- Transaction takes place immediately
- Reach more customers - the whole country as a market
- Enables virtual stock and central storage - the vehicle can be stored anywhere
- Completely seamlessly integrated into your customer journey
- Increase turnover rate and remove sold cars from facility
- Collection of return vehicle in connection with delivery
- Get digital control and governance over all internal flows
- Send, order or request cars between your facilities
- Booking until 17:00, for next day delivery
- Reduce the number of inventory days
- Total Traceability
- Steer to the correct workshop and at the optimal time
- Even out occupancy and optimize the number of cars per day
- Remove cars quickly from facilities and avoid parking shortages
- Manage rental car to and from customer - get relevant loan cars to customers who are close to their next purchase
- Satisfied loyal customers
- Move vehicles that have entered the 'wrong' facility
- Get digital control and governance over all internal flows
- Send, order or request cars between your facilities
- Book until 17:00, next day delivery
- Total Traceability
- Specialist trained drivers and staff
- Independent expertise in safe environment for customer - higher conversion
- Resource optimization of demo vehicles
- Completely integrated into your customer journey
- Full-scale onboarding with customer
- Sellers receive information immediately when the assignment is ready for follow-up to the customer
- Provides total control - always the right workshop, right day, right time
- Even out occupancy and optimize the number of cars per day
- Manage rental car to and from customer
- Building satisfied customers and continued loyalty
- Meet legal requirements for annual inspection for commercial vehicles
- Independent control of the condition of the car before return
- Pick-up-drop-off service and inspection or withdrawal test - all in one booking at a fixed price
- Home delivery of new car to customer, return of old car
- Enables the sale of rental cars that are parked at the customer's location
- Steer cars to the right facility
- Pick-up of the car from the customer at the end of the rental/subscription period
- Get the car delivered to the correct facility
- Ensure that all documentation, keys, etc. are returned
- Combine with home delivery of new car