Subscription and long-term rental
More and more customers are attracted to having a fixed monthly cost, completely worry-free and short holding time. Such a model generates high demand for centralisation and control of vehicle flows.
When the customer no longer wants to own their car, but instead buys mobility through a car subscription or long-term car rental, it opens up open up completely new opportunities to work smartly and profitably. When the customer no longer wants to visit the physical facility, the car subscription service or the rental car company can decide everything. Which car the customer should have, where it should be picked up from, where and when it should be serviced and repaired, how long the car should be in operation before it is time to sell it on and what should happen when the customer terminates his subscription.
This model combined with precision logistics provides total control and enables efficient processes for how the car should be handled. It also increases the negotiating position in procurements of collaboration partners such as workshop services, remarketing etc. as the volume can be controlled with total precision.
The customer who buys a worry-free car subscription really only has one requirement - they place high demands on the customer journey, that car ownership is completely worry-free and that there are no unexpected surprises.
Centralize all flows and give the customer a single point of contact for everything related to the car
At Today Mobility, we have developed a complete "cockpit solution" where a centralized customer center and / or logistics team can manage all their customers remotely for everything related to the car. Does a new car need to be delivered, does the customer need to change cars, does a car need to go to the workshop, has customer has completed his subscription? With total precision, a specialist trained driver comes out at the right time and place to the customer and ensures that the car arrives at the right location.
With the inclusion of precision logistics for all flows related to the car, you enable the following:
A completely worry-free car ownership
Satisfied and loyal customers who stay for a long time
Efficient, well-functioning, profitable organization
When all flows are centralized, a small organization can have digital control and handle large volumes
Total steering and control
Enables total control over which parts you choose to do internally and which services are to be outsourced. Ability to redirect flows at short notice if necessary
Products
At Today Mobility, we have developed structured products for all transport needs of a car subscription or long-term car rental operator where precision is required. Below we show what we can help you with based on the different stages in the car's life cycle:
- Minimize the number of demo cars
- Maximize the number of test drives
- Specialist trained driver
- Independent expertise in a safe environment for the customer - converts higher
- Distribute the cars directly from the central warehouse or from the right facility
- Seamlessly integrated customer journey
- Full-scale onboarding with customer
- Receive information immediately when the assignment is complete for follow-up to the customer
- Efficient use of sales force
- Steer to the right workshop and at the right time
- Even out occupancy and optimize the number of cars per day
- Remove cars quickly from facilities and avoid parking shortages
- Manage loan car to and from customer
- Satisfied loyal customers
- Redeploy cars as needed
- Get digital control and governance over all internal flows
- Send, order or request cars between facilities
- Booking until 17:00, next day delivery
- Total Traceability
- Meet legal requirements for annual inspection for commercial vehicles
- Pick-up-drop-off service and inspection - all integrated in a booking at a fixed price
- Verification of the condition of the vehicle before return
- Performed by independent accredited vehicle inspection operator (third party)
- Pick-up, drop-off service and return test - all in one booking at a fixed price
- Home delivery of new car to customer, return of old car
- Enables the sale of cars while they are still in the customer's hands
- Steer cars to the right facility
- Pick-up of the car from the customer at the end of the subscription/rental period
- Get the car driven to the right facility
- Ensure that all documentation, keys, etc. are returned